Frequently Asked Questions

We track ALL your training, not just our own courses.

Most CPE providers only track training they deliver themselves. Onestop CPE is a comprehensive compliance platform—you can record training from any provider, any webinar, any conference, giving you complete visibility into your CPE status.

For managers, this means you can see your team's ENTIRE training history, not just fragmented records from multiple providers.

Organisation accounts let managers oversee their team's CPE compliance from a centralised dashboard.

• Create an organisation and invite team members
• Assign seats from your subscription (5, 10, or 20 seat packs)
• View team compliance status at a glance
• Manage billing centrally for the whole team
• Role-based access: Owner, Admin, and Member roles
• Optional training approval workflow—Owners and Admins can review and approve member training entries

When members share a professional role with the organisation, admins can see all training data for that role:

• Compliance status (on track, at risk, overdue)
• Training progress towards CPE requirements
• All training entries and evidence for shared roles
• Summary reports for the organisation
• Approve or reject training entries (when approval workflow is enabled)

Members choose which roles to share—admins cannot access training for roles that haven't been shared.

Your training data always belongs to you.

When you share a role with an organisation, you're granting them a licence to view training for that role—but you remain the owner. If you leave an organisation or remove a shared role:

• You keep full access to ALL your training data
• The organisation loses visibility of training for that role
• You can share the role with a different organisation if needed

Yes—we use a Zero PII architecture for maximum security.

Your email address and login credentials are managed by Clerk, an industry-leading authentication provider. We never store your email or password in our database—your most sensitive personal identifiers are protected by specialist security infrastructure.

Your training data is encrypted in transit and at rest, stored securely in the cloud with robust access controls.

The first month of use is free !!!!

After the free trial, we offer three subscription plans:

• 1 Role: $10 AUD per month or $100 AUD per year
• 2 Roles: $15 AUD per month or $150 AUD per year
• 3+ Roles: $18 AUD per month or $180 AUD per year

Each plan includes unlimited CPE tracking and real-time updates.

This date is your most recent agent registration renewal date with the TPB.

The registration date is important as it uses this to calculate the training requirements based on the rules for the period you are entering. This date is changeable in the profile screen and can be adjusted if you prefer to track at calendar year or financial year.

Your phone number may be required for account verification, or to provide additional security measures if planned future versions of this app.

While there is no import functionality, you dont have to create an entry for each event. They can be joined together with up to 4 evidences allowed per training entry.

There are two popular options. You can create an entry for each training session each day if you want to get detailed, otherwise creating a single entry each day covering all the sessions that day.

You can reach out to our support team via email at support@onestopcpe.com.au, through the contact-us in this webpage, via our Instagram or Facebook page.

Squirrelhog is our parent company, responsible for developing and maintaining the app. The name Squirrelhog came about when snacks were hidden away and consumed in private, hence the act of squirrelhogging.

We are constantly working on improving the app. Stay tuned for updates on new features and enhancements.

• Updating the rules engine to cater for all TPB requirements and changes
• CPA and financial planner tracking coming soon!
• Delivering on the regular emails to keep you on track to meet CPE/CPD goals.
• Events functionality to help identify training options near you.
• Continuing backend code updates to keep security at maximum levels.
• A web version of this app that can be accessed from this site and used on your PC/Laptop.

Please contact us with the idea and a way to reach out to you as we are always looking for ways to improve!